Shipping

Shipping and Delivery

 

Free Shipping

Get our products delivered to anywhere in Australia for FREE for purchases of $100 aud or more.  We use Australia Posts, which will be left at a safe location if no one is home. All orders are dispatched within 24 hours every business day.

It can take 3 to 7 business days with standard shipping after dispatch.
 

Express Post

For those requiring our products in a hurry, we have an Express Post option where items are sent with Australia Posts Express Post delivery service (for most metro areas the parcel will arrive in 1- 3 business days, but this isn't guaranteed). 

It can take 1-3 business days with Express Post after dispatch.

 

Delivery Time-frames

Orders are dispatched every business day.

Standard shipping: 3-7 business days after dispatch
Express Post: 1-3 business days with Express Post after dispatch
Note:These are estimates based on recent deliveries and not a guarantee. Exceptions apply to rural areas that can take longer


  

International Shipping

We currently only ship to Australia and New Zealand.

 

Reasons For Dispatch Delay

We're quite good at dispatching orders within 24 hours of a business day. However delays can occur for multiple reasons that include but is not limited to:

  • Incorrect address has been entered against the order.
  • Public Holidays
  • Extreme Weather Events
  • Transaction delays
  • Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder.
  • Rarely we have inaccurate stock quantities which can cause your order to go on a backorder